A UK government market study counted nearly 13,000 active Managed Service Providers employing more than 340,000 people and generating an estimated £51 billion a year, with a small group of large providers taking the lion’s share of revenue. That makes for a crowded, competitive market, and one where skills are the real constraint. Providers are under pressure to deliver more security, cloud and infrastructure capability while coping with skills shortages, GDPR compliance and increasingly complex hybrid IT environments. In this article, GoSafe looks at the commercial challenges facing UK MSPs in 2026, and we’ve shared it because it highlights why attracting and retaining the right technical talent matters so much in this sector.
